Media

[Soft instrumental music begins]

[Title card shows McDaniel College and Target Community logos with “Human Services Management, M.S.”]

[Dr. Matthew J. Ramsey stands against a white background. On-screen text: “Matthew J. Ramsey, Ph.D, President & CEO, Target Community & Educational Services, Inc.”]

Dr. Ramsey: The Human Services Management Program is a unique combination and partnership between Target Community and Educational Services and McDaniel College.

[People are shown in a residential setting supporting adults with disabilities]

Candidates complete a two year master’s degree program, and they’re placed in a residential home within the Target community where they live and work, serving three individuals with disabilities.

[Jessica appears against a white background. On-screen text: “Jessica Dixon, COO & Vice President of Programs, Target Community & Educational Services, Inc.”]

Jessica: A graduate student in the Human Services Management Program will gain

[On-screen graphics list program benefits]

two years of hands-on managerial experience, as well as 100% paid tuition, free room and board, a generous annual stipend, numerous healthcare benefits, and a 401k.

[Eryn appears against a white background. On-screen text: “Community Living Manager, Target Community & Educational Services, Inc.”]

Eryn: Being a Community Living Manager, you learn to run a group home and work with those with intellectual disabilities.

[Exterior and interior shots of group homes]

You live in an apartment under the group home. They’re clean, they’re modern, and the best part is you get to make this space your own.

[Footage of Eryn interacting with adults with disabilities]

Eryn: I hope that the experience from this program takes me into any job avenue that offers managerial skills in helping those in our community, whether old, younger, with intellectual disabilities, anywhere in between.

[Kavante appears against a white background. On-screen text: “Community Living Assistant Director, Target Community & Educational Services, Inc.”]

Kavante: The clients that I worked with brought me so much joy. They made me happy. It was fun to work with them, and coming into work every day to work with my fellow staff members was always a pleasure.

Kavante: I would recommend somebody to apply for the Human Services Management Program at McDaniel if I could sense that they had a caring disposition and the motivation to help individuals with intellectual disabilities.

[Eryn appears against a white background]

Eryn: If you are interested in this program, I highly recommend it

[Footage of Eryn interacting with adults with disabilities]

because it offers you not only free tuition, but loads of experience. You learn so many skills that aren’t even in the program description, and you can use those skills in almost any profession that you may go on to afterwards.

[Dr. Ramsey appears against a white background]

Dr. Ramsey: Service is something that I deeply believe in, and I believe that the candidates who are most successful in the program share that belief.

[Footage of Eryn interacting with adults with disabilities]

This is one of those opportunities where not only will you benefit yourself through education and experience, you’ll also benefit the lives of others.

[Eryn appears against a white background]

Eryn: If this program seems like it’s for you, head on over to mcdaniel.edu or targetcommunity.org and sign up. We can’t wait to see you.

[Music fades out]

[Soft instrumental music begins]

[Title card introduces the video]

Eryn:
Hi, I’m Eryn Lloyd, a second year community living manager at Target Community and Educational Services, as well as a human services management graduate student at McDaniel College.

Eryn:
Come along and see what a day’s like with me.

[Cut to Eryn inside a residential group home]

Eryn:
So this is the Community Living Manager’s office. There is one within the group homes. This is kind of your admin hub, so you’re gonna work on menus, scheduling any doctor’s appointment info for our individuals and any activities they wanna do. This is where you would come down and do that to get away from the hustle and bustle of upstairs.

[Camera shows a small office space with a desk and paperwork]

Eryn:
Usually each house has two community living managers and you would split the time between the two. You’re kind of on call most nights of the week. And then also you have an on weekend. So, um, every other weekend you’ll have off, but when you are on, um, you have to be here around 9:00 PM with your cell phone on and in case of an emergency, um, you would go and take the participants wherever they need to be.

[Eryn walks through the home]

Eryn:
DSP stands for Direct Support Professional. They are the main staff that you are in charge of managing. Um, they are the day getting, uh, participants to and from, um, the day program to work, um, on the weekends to activities.

Eryn:
Um, CLM is Community Living Manager, so that’s what you would be hired as through Target Community and Educational services. CLD is a community living director. So that is your, uh, person that’s gonna oversee you and train you and make sure you have all the tools to be successful within the job.

[Footage shows Eryn interacting with staff and participants in shared living spaces]

Eryn:
So some of the cool things about the job is that we are, um, their advocate when they go to the doctor’s appointments. So you would take them to the appointment, um, be their advocate, uh, get anything that needs to be handled done, and then when you come home, you kind of send it out to their team, um, to be that middleman between their families, caregivers, and the individual.

[Visuals show notes, schedules, and planning documents]

Eryn:
Um, we also work on person center plans, which is A PCP. It’s done yearly. It kind of gives our participants some goals and things to work on throughout the year. Um, this can be anything from cooking, uh, going on one-on-one outings, um, but we just ensure that they are set up for success to be successful within completing those goals each year.

[Camera moves to a private living area]

Eryn:
Okay, so this is kind of what you would get if you are, uh, take the position as a community living manager, get your own kitchen. Um, private entrance. Um, the participants do live upstairs. So you do have an inside entrance that can remain locked for privacy. And then you also have your own entrance if you wanna have friends, um, over at any point.

[Shots show a kitchen and a separate entrance]

Eryn:
Um, you also get your own room that includes, um, a bed, um, dressers, closets, any of the basic needs you, uh, may need. You would just bring your bedding and stuff like that. Um, and make it your own. You can decorate it however you want. Um, you make this space what you want of it.

[Camera shows bedrooms and shared spaces]

Eryn:
So there’s three participants per house. Um, they each have their own bedrooms. Some of them share their bathrooms in this house. There is two females, one male. So both the female share a bathroom while the male gets their own.

[Bathroom accessibility features are shown]

Eryn:
Um, there’s double sinks. Everything’s a DA accessible. Um, we have whatever they may need to, uh, get ready in the morning, just like you and I. But each participant has their own bedroom. They too get to make it whatever they want. We supply everything and you’re responsible of making sure they have everything to set up for success. So toiletries, bedding, clothing, anything they may need, just like you or I on any given day.

[Footage shows household tasks and routines]

Eryn:
So some things that you’re, you’ll be responsible for on shift is doing the laundry, doing the cleaning, um, cooking, um, helping the participants clean and gain that independence of learning those skills of cleaning and cooking, um, taking them to and from places.

[A company vehicle is shown]

Eryn:
We do have company vehicles, so you will never have to drive your own vehicle, uh, to and from places on shift.

[Medication storage and documentation are shown]

Eryn:
Some other things you will do, which you’ll be completely trained on, um, is giving medication. So each morning, uh, most of the participants get medications in the morning and night, so you’ll be in charge of helping administer them so they get them on time.

[Caitlin appears on screen]

Eryn:
This is Caitlin, a direct support professional at the Kingsview Home. We’re about to go pick up the participants from the day program, come along with us.

[Exterior shot of the Target office]

Eryn:
So the day program is located at the Target office. Um, that’s kind of the Carroll County hub. So all the admin staff are there as well as the day program.

[Participants are shown returning from work and activities]

Eryn:
Some of them come back from work. Um, so one of my participants goes to work Monday, Wednesday, Friday, and then she gets picked up at the day program and the other two choose classes of their choosing.

Eryn:
Um, and it’s really anything from writing sentences to going out into the community baking.

[A clock or transition indicates time passing]

Eryn:
Um, so the day program is from 9:00 to 2:30. So they are there during the day and then you go pick them up and start their afternoon routine with them.

[Back at the home, food prep is shown]

Eryn:
Um, now that the participants are home from the day program, we’re not gonna make lunches for tomorrow together.

[Exercise activity is shown]

Eryn:
So right now, uh, we are working on Linda’s at home PT exercises. Um, she goes to pt, um, during the week, but at home we help her, um, complete those exercises that her physical therapist has asked her to complete when not there.

[Evening transition; Eryn leaves for campus]

Eryn:
So now I’m heading to class. Classes are usually in the afternoons, um, in the evenings to allow you to, uh, get your work done and then you get to go to class on campus.

[McDaniel College campus is shown]

Eryn:
Now we’re on campus and we’re gonna head to one of my classes.

[Classroom scene]

Eryn:
So Prater Willie Syndrome is a variable and complex, uh, genetic neurobehavioral disorder resulting from an abnormality on chromosome 15.

[End-of-day footage]

Eryn:
So I just got done class. I’m gonna head home, make myself some dinner, and get ready for tomorrow. Thanks for coming along.

[Closing title card]

Voice Over:
To learn more, please visit targetcommunity.org.

[Music fades out]

[Upbeat instrumental music plays]

[A fast-paced photo montage shows participants and staff in everyday activities and group shots. On-screen text: Target Community & Educational Services, Inc.]

[Dr. Ramsey appears speaking on camera]
Dr. Ramsey:
Target is an organization dedicated to enhancing the lives of people with intellectual and developmental disabilities.

[B-roll shows staff and participants smiling, talking, and spending time together]
Dr. Ramsey:
We’ve been doing this work for 40 years, serving participants in Carroll and Montgomery counties.

[B-roll shows staff supporting participants with daily routines and community activities]
Dr. Ramsey:
What makes us different is the way that we customize services for each individual, to help them lead lives that are independent, active, and as productive as possible.

[Montage of staff assisting participants and working together]
Dr. Ramsey:
Service is at the core of what we do at target.

[B-roll shows staff and participants engaged in activities]
Dr. Ramsey:
Staff members are engaged in acts of service to others that are reciprocal.

[B-roll shows staff and participants in shared spaces; day-to-day supportive moments]
Dr. Ramsey:
Many of our employees say that they are getting back more than that they are giving. We have multiple staff members with impressive longevity, and it’s easy to see why.

[B-roll shows diverse staff and participants interacting in shared spaces]
Dr. Ramsey:
We strive to promote diverse and inclusive space for both our staff and participants, giving them the resources to make each day meaningful.

[Logos and campus imagery appear alongside people in classrooms and training settings]
Dr. Ramsey:
Through our partnerships with McDaniel College and Carroll Community College.

[On-screen visuals show staff learning and collaborating]
Dr. Ramsey:
We provide educational growth opportunities for staff.

[B-roll shows staff appreciation moments and team photos]
Dr. Ramsey:
Target strives to be a workplace of choice with an emphasis on work life balance and staff appreciation.

[B-roll transitions between community scenes and group interactions]
Dr. Ramsey:
Our mission to enhance the lives of others is rooted in service.

[Montage shows partners, community settings, and group activities]
Dr. Ramsey:
Our partnerships with other agencies, individuals, and organizations results in a collaboration that is greater than the sum of its parts.

[Additional on-camera speaker appears; gala/event photos appear picture-in-picture]
Dr. Ramsey:
From all of us here at target Community, thank you for your support.

[New speaker, Jessica Dixon, appears; B-roll shows services and daily support moments]
Jessica:
I worked for target for 11 years and completed the Masters in Human Services Management through target’s partnership with McDaniel College.

[B-roll shows staff working with participants and reviewing materials]
Jessica:
Having served in several positions in our agency, I can confidently say that we tailor each participant’s program to their wants and needs.

[B-roll shows residential living settings and community participation]
Jessica:
Target offers a complete menu of services including residential living, employment services, personal supports in the individuals homes, as well as educational and recreational opportunities.

[B-roll shows people at work sites and supported employment activities]
Jessica:
Many of our participants are in paid employment with support from Target.

[B-roll shows community outings and group activities]
Jessica:
We provide options for community involvement and internships, as well as activities like concerts, vacations and dining out.

[B-roll shows staff and participants engaged in meaningful daily routines]
Jessica:
Target prioritizes high quality in every area, and that means making each day matter for the people we serve.

[B-roll shows staff training and support interactions]
Jessica:
Our staff are well-trained, highly motivated people who are here because they love what they do.

[B-roll shows community settings and supportive moments]
Jessica:
We appreciate the communities around us who support our mission to make a difference.

[Montage continues with participants, staff, and community scenes]
Jessica:
To everyone who lets our work happen.

Jessica:
A heartfelt thank you.

[Music swells and fades]

[End slate: Target Community & Educational Services, Inc. logo on a white background]

[Upbeat, friendly instrumental music begins]

[Animated graphics introduce the topic with bright colors and simple illustrations]

Finding the perfect job is like going on a fun adventure.

Before we jump into job hunting, we go on a journey called Discovery. It helps us learn what makes you awesome and what kind of jobs would make you happy.

[On-screen text: Discovery appears as the animation transitions]

Our first stop is all about learning who you are. We pack our backpack with everything we need to begin.

[Animated backpack fills with icons representing skills, interests, and experiences]

We talk to you and the people who know you best. We watch you in action, maybe at a volunteer site or out in the community.

[Illustrations show a person volunteering and interacting with others in community settings]

We look at your past experiences, interests and skills. We figure out what you like, what you’re great at, and what matters to you.

[Icons highlight strengths, hobbies, and preferences]

It’s like collecting clues to build a big picture of who you are so we can relate it to your search for the perfect job.

[Puzzle pieces come together to form a complete image of a person]

Now that we know more about you, it’s time to try out real world activities.

[Animated scenes shift to workplaces such as offices, stores, and community spaces]

We’ll try different job task in real places. You’ll meet people who work in jobs that interest you, and you’ll see what different workplaces are like.

Think of it as a taste test. You get to try a little bit of everything to find out what you like best.

[Multiple job icons appear briefly, then narrow down to a few favorites]

Now it’s time to put all the pieces together.

[A resume graphic begins to form on screen]

We take everything we learned and build a resume that shows your strengths. We talk with your team about what we’ve discovered.

We figure out what kind of job would be just right for you based on our findings, and we make a resume that shows off what you’re good at.

[Resume highlights skills and interests with checkmarks]

This step gets us ready to take action. You’re now ready for the next big part of your journey.

Congratulations. You’ve completed discovery, and you’re now ready to begin job development.

[On-screen text: Job Development appears]

That means it’s time to start looking for real jobs and getting ready for interviews.

At Target community and educational services. We believe every person has something amazing to offer, and with the discovery process, we make sure your journey is the perfect job that starts with you.

[Music fades out as the Target Community & Educational Services logo appears on screen]

[Gentle, upbeat instrumental music begins]

Narrator:
Welcome back, Explorer.

[Animated graphics introduce the next phase of the journey]

Narrator:
You’ve completed Discovery and learned so much about yourself. Now it’s time for the next part of the journey: job development, where we take what you’ve learned and help you find a real job that’s a great fit for you.

[Visuals show an individual meeting with an employment specialist at a table, reviewing papers together]

Narrator:
You and your employment specialist will meet to make a plan. You’ll talk about your interests, your goals, and what kind of work feels right.

[On-screen graphics highlight words like “interests,” “goals,” and “career plan”]

Narrator:
We start by reviewing your self-assessment. We begin your career planning journey, and we set goals for your next steps. It’s like opening the door to a brand new adventure.

[Transition animation opens a door, leading into classroom footage]

Narrator:
Next, you’ll join work readiness classes to build your skills and confidence.

[Footage shows a small group participating in a class, practicing workplace scenarios]

Narrator:
You’ll learn how to get and keep a job, practice being part of a team and workplace, and get better at talking with coworkers and supervisors.

[Visuals show role-playing interviews and teamwork exercises]

Narrator:
This step helps you feel ready, strong, and prepared for the real world of work.

[Scene changes to community workplaces and businesses]

Narrator:
Now that you’ve built some skills and have an idea of what kind of work you want, let’s go out and explore different jobs.

[Individuals tour job sites and speak with employees]

Narrator:
We’re going to visit workplaces that match your interests, try out tasks in real job settings, and talk to people who do those jobs. It’s your chance to see what the job is really like before you apply.

[Montage of hands-on job tasks being tried]

Narrator:
After exploring your options, it’s time to apply for those jobs. You’re going to pick the job that fits your skills and interests.

[Visuals show resume drafting and online job applications]

Narrator:
We’re going to create a resume if you don’t have one, or make updates to one if you do. We’ll fill out applications and get ready to communicate with employers.

[Animated tools appear on screen, symbolizing preparation]

Narrator:
This step is like getting your tools ready before starting a big home project. You want to make sure everything is in its place so that you can do your best work.

[Transition to interview preparation scenes]

Narrator:
Let’s get ready to shine.

[Footage shows interview practice, reviewing resumes, and selecting interview attire]

Narrator:
In your interview, we will review your resume, practice answering common interview questions, do a mock interview with your employment specialist, and discuss how to dress for an interview.

[Confident smiles and encouraging nods from staff]

Narrator:
You’re going to walk in prepared, confident, and ready to show them the amazing things that you can do.

[Celebratory tone shift]

Narrator:
Exciting news. You’ve got an interview.

[Employment specialist speaks with the participant, smiling]

Narrator:
Your employment specialist will let you and your team know, and they can come with you if you’d like. They’ll help you prepare and feel supported.

Narrator:
You’ve worked hard for this moment. You’ve got this.

[Cut to successful outcome imagery]

Narrator:
You did it. You got the job. Now let’s help get you started.

[Footage shows first-day onboarding and introductions at work]

Narrator:
Your employment specialist helps with onboarding. You’ll get support during your first few days or weeks as needed. Everything is set so you can start strong.

[Supportive coaching moments on the job]

Narrator:
This is a huge step, and we’re here to walk beside you.

Narrator:
When you start your job, you won’t be alone. Your employment specialist will be there to help you learn, adjust, and grow.

[Visuals show task coaching and encouragement]

Narrator:
We help you learn your job tasks. We support you in solving problems, and we help you stay successful long term.

[Closing montage of individuals working confidently in their roles]

Narrator:
Everyone deserves a chance to succeed at work, and we are here to make that happen for you.

[Target Community & Educational Services logo appears]

Narrator:
At Target Community and Educational Services, our mission is to help you find the job that’s right for you and thrive.

Narrator:
You’re not just joining the workforce. You’re becoming a valued member of our community.

[Music gently fades out]

Please watch this video on Vimeo for the full transcript.